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Privacy policy for Custom AI Works (Schechter Customs LLC): what information we collect through our website and lead forms, how we use it, and your rights.
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See How Your Data Is Collected, Used, and Protected
Privacy policy for Custom AI Works (Schechter Customs LLC): what information we collect through our website and lead forms, how we use it, and your rights.
Direct answer
Privacy policy for Custom AI Works (Schechter Customs LLC): what information we collect through our website and lead forms, how we use it, and your rights.
✓Technical information: when a form is submitted we record the page it was sent from, the referring page, and your browser's user-agent string to help us respond appropriately and detect spam.
✓Live voice-demo data: if you choose to start the browser voice demo, your microphone audio, typed messages, conversation transcript, generated responses, and connection metadata are processed to run that session.
✓Optional personalization analytics: only after you select “Allow personalization,” we assign a random browser identifier and record broad service categories, visit number, experiment variant, and whether a returning-visit recommendation was eligible, shown, or selected. We do not store raw URLs, query strings, referrers, form contents, IP addresses, or user-agent strings in this analytics record. Healthcare, legal, and finance pages are grouped only as general custom-AI interest; we do not create sensitive-interest labels.
How We Use Your Information
✓To respond to your inquiry and provide the consultation or service you requested.
✓To schedule and confirm appointments you book.
✓To send the newsletter you subscribed to — you can unsubscribe at any time.
✓To protect the site against spam and abuse.
✓With your permission, to make a later visit more relevant and measure whether one personalized recommendation is more useful than the standard experience.
We do not sell your personal information. We share it only with service providers needed to operate the site and the feature you request, including hosting, notification delivery, and Deepgram for the live voice demo.
Live Voice Demo and Deepgram
The live voice demo is optional and does not load until you select “Load the live voice demo.” Your browser will ask for microphone permission before capturing audio. If you continue, the session is sent to Deepgram to provide speech recognition, the agent response, transcription, and synthesized speech. Depending on the configured agent, an AI model provider selected inside Deepgram may also process the conversation.
Deepgram's retention and model-improvement treatment depends on the account and agent configuration in effect for the session. Custom AI Works does not separately save the demo audio or transcript through this website. Please do not use the demo to provide passwords, payment-card data, health information, confidential business material, or other sensitive information.
Data Retention
Lead and booking information is retained while we have an active business relationship or a legitimate need to keep it, and deleted on request. Voice-demo content is subject to the processing and retention settings described above. Consented personalization events are automatically deleted after 180 days. Your browser profile is also limited to 180 days and can be deleted sooner through “Privacy choices.”
Personalization, Local Storage, and Your Choices
The site works without personalization. Before optional tracking begins, the site asks whether it may use browser local storage to remember broad service interests between visits and send limited first-party measurement events to our Cloudflare-hosted database. Declining does not restrict the site. We do not use this system for cross-site advertising, individualized prices, or sharing with advertising networks.
Your choice is remembered so the site does not repeatedly ask. Select the “Privacy choices” button on any page to turn personalization off and request deletion of the associated pseudonymous events. The site also honors Global Privacy Control and browser Do Not Track signals by disabling personalization and deleting the local browser profile.
Cookies and Similar Technologies
This site does not require advertising cookies. With consent, the personalization feature uses local storage, which is a similar browser-storage technology, for the purposes described above. We will update this notice before introducing any third-party advertising or cross-site tracking technology.
Your Rights
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email hello@customaiworks.com and we will respond within 30 days.
Contact
Questions about this policy: hello@customaiworks.com .
Frequently asked questions
How do I get started with Custom AI Works?
Start with a free AI audit at customaiworks.com/free-seo-audit or call (425) 780-5858. We map the workflow slowing you down and show the smallest useful fix first.
How Custom AI Works delivers
1. Map the real workflow
We map the highest-cost workflow first — the calls, forms, inboxes, CRMs, and handoffs involved — before anything is built.
2. Build the smallest useful fix
A scoped build with approval gates and human-in-the-loop exception paths, around the tools you already use.
3. Prove it in production
The workflow runs live with logs your team can inspect, so value is proven — not promised.
4. Hand over ownership
Docs, logs, and the code itself are yours. No lock-in, no renting your own system back.
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Want this for your business?
Start with a free AI audit. We map the workflow slowing you down and show you the smallest useful fix — before you pay for a build.
Get my free AI audit Call (425) 780-5858